Elektronik/Digital

Fundamentals of Reference

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The purpose of Fundamentals of Reference is to present an outline of the big picture that is reference. Further reading, study, and experience will fill in the details and create the reader’s own reference mosaic. Fundamentals of Reference is intended as an introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in a reference department for a short period of time to managers and other librarians who wish to familiarize themselves with this area of the profession. Students in graduate programs of library and information science (LIS) and library technical assistant programs may also find it helpful. In part 1, which covers reference sources, the print and electronic tools of the reference trade are discussed. In part 2, the focus is on various types of reference service, including telephone and electronic reference, as well as reference evaluation, policies, and standards.

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